services > the martin process > team management

Step 6. Team Management

Martin Advisory Group steps in and fills the gaps that the carriers have left open.
Our consultants provide ongoing account support and coverage at no cost to the
client. Martin consultants will manage adds, moves, changes and disconnects.
We assist with carrier trouble tickets and escalate as needed so clients don’t have
to maintain those issues. Martin consultants conduct bill reviews and on-going technology reviews.

• Manage adds, moves, changes and disconnects
• Assist with carrier trouble tickets
• Escalate trouble tickets and billing issues
• Conduct bill audits to guarantee pricing
• Conduct on-going technology reviews and contract reviews
• Provide long term Telecom Expense Management

What our clients are saying

“Without Martin I would be on the phone with Verizon, Level 3, and Qwest everyday. With Martin,
I’m now a network engineer,
working the job I was hired to do.”

Senior Network Administrator, Healthcare Organization

“Martin Advisory Group can get done what nobody else has been able to.
My circuits are never my problem now, even if 5 may go down at one time. Martin is there to assist and they know what to do to turn it around.”

IT Manager, Financial/ Banking Institution